MB-340 Questions Pass on Your First Attempt Dumps for Microsoft Dynamics 365 Certified
MB-340 Practice Test Pdf Exam Material
NEW QUESTION 36
A company uses Dynamics 365 Commerce. The company implements Modern POS for store operations.
The company requires a near real-time view of the inventory for the stores. The view must reflect sales throughout the day.
You need to ensure that on-hand quantities for products in the stores are up to date.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Retrieve transactions from stores
- B. Run the Transaction Consistency Checker tool
- C. Post inventory
- D. Post store statements
- E. Calculate store statements
Answer: D,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/calculated-inventory-retail-channels
NEW QUESTION 37
A sales director wants to create a consistent revenue stream by targeting customers to sign up for continuity programs.
You need to configure continuity programs.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a continuity program.
- B. Configure Commerce shared parameters.
- C. Create a parent product for the continuity program.
- D. Configure order fulfillment.
- E. Create template sales orders for the customers.
Answer: A,B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-continuity-program
NEW QUESTION 38
A company implements a Dynamics 365 Commerce e-commerce website.
The company wants specific components to appear on a product page to help customers decide to purchase those products.
You need to configure the product page.
Which module types should you configure? To answer, drag the appropriate module types to the correct requirements. Each module type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/quick-tour-pdp
NEW QUESTION 39
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents must be able to offer directed selling All agents must be able to change the sales price of an item during order entry All refunds must be applied to the account for the customer who made the purchase You need to configure call center functionality.
Solution: Create a call center and add all users as channel users. Set Enable order completion and Enable directed selling to Yes.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-order-processing-options
NEW QUESTION 40
A company deploys a business-to-business (B2B) e-commerce website by using Dynamics 365 Commerce.
A customer uses the online form to submit a request to become a business partner.
You need to complete the onboarding process for the customer.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/b2b/manage-b2b-users
NEW QUESTION 41
A company uses Dynamics 365 Commerce.
The company wants to provide a special offer to a group of customers. This group of customers will receive a promotional code by email.
The special offer gives customers a 10 percent discount on their next order. To qualify for the offer, the order must have a value of over $100. The promotional code must be entered when customers submit their next order.
You need to configure the special offer. Which four actions should you perform in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
1 - Configure a new threshold discount and select the Coupon code required option.
2 - Configure a new coupon for single use per customer.
3 - Active the coupon.
Reference:
https://ellipsesolutions.com/who-doesnt-like-discounts-in-the-dynamics-365-retail-channel/
https://ellipsesolutions.com/keep-calm-and-coupon-in-dynamics-365/
NEW QUESTION 42
You need to configure the system for discontinued products.
What should you do?
- A. Move discontinued products to a product category that is excluded from the items sold in store
- B. Include items by product categories and exclude discontinued products by product categories
- C. Include items by products categories and explicitly specify each discontinued product to exclude
- D. Block the discontinued products at the register
- E. Stop the discontinued products for sales in the Default order settings
Answer: E
NEW QUESTION 43
A company uses Dynamics 365 Commerce. The company's retail stores process large volumes of sales transactions.
Retail store managers report inventory inconsistency issues.
You determine that a channel-side inventory calculation is the appropriate method to resolve the issues.
You need to configure the channel-side calculated inventory availability mode.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Enable the Retail statement trickle feed feature
- B. Disable the Optimized product availability calculation feature
- C. Enable the Optimized product availability calculation feature
- D. Run the Global configuration distribution schedule job
- E. Configure the Functionality profile
- F. Run the Channel configuration distribution schedule job
Answer: C,E,F
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/calculated-inventory-retail-channels
NEW QUESTION 44
You need to configure shipping charges.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-shipping-charges-for-online-stores
https://docs.microsoft.com/en-us/dynamics365/commerce/auto-charges-by-channel
NEW QUESTION 45
A company uses Dynamics 365 Commerce for their store point of sale (POS) operations.
The system is configured with a 10 percent coupon for a single product.
Customers can request the shelf label price if it is less expensive than the system price.
Customers must receive the best price for a product.
You need to configure the system to meet the requirement.
What should you do?
- A. Enable the Allow price adjustments to increase product price field.
- B. Enable the Manual line discounts compound on top of system discounts field.
- C. Set the Key in price field to the Must key in lower/equal price field.
- D. Enable the Apply discounts to price overrides field.
- E. Enable the Apply discounts to key in price products field.
Answer: C
NEW QUESTION 46
A company plans to create a discount that applies to all items in a shopping cart.
The discount must override any other applied discounts.
You need to set up the discount.
Which discount type should you use?
- A. Best price
- B. Best performance
- C. Compounded
- D. Exclusive
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/retail-discounts-overview
NEW QUESTION 47
A company uses Dynamics 365 Commerce.
You must capture supplemental information for sales orders created in the POS system or items on the sales orders.
You need to configure the system.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Create attribute types and attributes
2 - Create attribute groups and assign to the channel
3 - Select Default in the Apply attributes to field
4 - Run the appropriate jobs
5 - Synchronize orders
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/order-attributes
Topic 2, Bellows College
Current environment
General
Bellows College uses Dynamics RMS. The college is migrating to Dynamics 365 Commerce.
All stores follow the same set of 40 opening and closing procedures. Managers from each store assign these tasks to store workers. These tasks include returning unsold inventory back to the shelves, vacuuming the floor, cleaning the bathrooms, and sanitizing all customer-facing surfaces.
Each morning, store employees print several educational sales reports for retail operations and education.
Customers
The school teaches the art of upselling and predictive customer behaviors to students who major in retail and hospitality and work at the stores. Students use the store worker experience to relate their textbook studies to real-world applications.
Inventory
Stores have visibility into the products that will need to be stocked and sold for upcoming classes. The stores do not have visibility into the number of students in the classes. Inventory is often low, and product availability is unpredictable during different times of the semester in different stores.
A store that does not have an item in stock may call the other stores to inquire about product inventory. The stores want to be able to do a better job predicting required inventory levels.
Products
Products are categorized by the groups:
- General supplies:
- - Pens
- - Paper
- - Other
- Beverages
- Snacks
- Books:
- - Chemistry
- - History
- - Mathematics
- - Science
- - Technology
- - Education
- - Other
- Apparel:
- - Men's
- - Women's
- - Children's
- - All
- Merchandise
- Other
Pricing
All books are sold at the manufacturer's suggested retail price (MSRP) price. The stores never provide discounts for books.
General school supplies, such as pens and paper, are more expensive at a store located in the student community center.
All products, other than books, are repriced once a month by using an average cost of the products plus 20 percent.
Students receive a five percent discount on general supplies when the students belong to certain student organizations.
Any rounding of the final price of items is performed in Microsoft Excel and manually uploaded.
Hardware
The current POS hardware is more than seven years old and must be replaced.
Store pickup transactions
Store pickup transactions are not supported by the current hardware.
Students call the stores to place their orders with a store worker. The store worker creates a suspended transaction in the POS system.
Store workers find out about new orders to pick and put into boxes through pieces of paper on a fulfillment bulletin board.
Requirements
General
One store must be converted to the new Dynamics 365 Commerce solution each month.
Stores that have not been converted to the new solution must use a temporary integration to the Dynamics 365 Commerce system to import the retail cash and carry transactions from the previous system.
Stores that use either the existing solution or the new solution must be able to use base commerce reports and inquiry forms to view sales across all stores.
The college must be able to have traceability into store tasks that are getting completed and by whom in order to quantify the retail experiences of the store workers for college credit eligibility evaluation.
Stores must connect the new cloud-based enterprise resource planning (ERP) system to the local network printer to print daily sales reports in a batch process.
Managers must review daily year-over-year reports that are printed locally on the printer from headquarters. * All reports automatically print to the store printers.
Store workers that are students use printed copies of these reports to make notes for research papers.
Customers
All registered students must be entered as customers into Dynamics 365 Commerce.
Non-active students that are in the system must remain in the system and be categorized as alumni and friends.
When customers join a student club as a member, the clubs must send a list to Bellows College to update the student membership directory.
POS
The POS system must recommend automatic upsells and predict customer behavior to the sales associates who are students to help them refine their retail skills. In the POS system, the store workers must see the preferred purchasing category of a student and a suggestion for a next best action that the store workers should take to sell more items to the students.
Receipts must either be printed or emailed.
The same transactional information must be on all receipts for all stores. Only one receipt format is used because IT staff is limited.
Emailed receipts must have custom branding included in the header. The footers must include educational quotes and major campus events. Footer information must be updated once each semester.
Inventory
All returns require a receipt as proof of purchase.
No returns are allowed if the item was purchased more than 30 days prior.
If an item is out of stock, the store workers must be able to refer the customer to another location without calling the store.
Inventory visibility for all locations should be near real-time.
The current product categories will be migrated as is. Revamping the product categories will be saved for a later implementation phase.
All items must be in the product hierarchy.
All inventory and fulfillment actions that are performed in the POS system by store workers must be grouped together on the welcome screen.
Workers must be alerted about any actions that must be performed in the POS system.
Pricing
All pricing must be calculated automatically within the system, not through Excel.
All students will get a 5 percent discount on all apparel purchases.
All discounts applied to the selling price must be tracked to a ledger account for financial reporting.
Apparel is cleared out through clearance pricing that is typically discounted 30 percent to 50 percent off list price. These are exclusive discounts.
Twenty percent discount coupons can be provided to students for apparel when the students participate in Bellows College community outreach programs, hit certain academic milestones, or help with fundraising activities. These coupons can sometimes compound with other club or student discounts, but not always.
Hardware
You must implement the following hardware for the stores:
Stationary terminals
- Windows OS
- All peripherals are dedicated to the stationary terminals
- Payment methods: cash, check, credit card, debit card, and "Bellows cash" cards Mobile terminals
- iOS
- All peripherals are dedicated to the mobile terminals
- Mobile case
- Payment methods: credit card
New POS tablets that run iOS will be required to support the store pickup transactions.
Store pickup transactions
Customers must create orders from a mobile app, a portal, or by calling in orders.
The stores will fulfill the orders and package them into boxes that have an appropriate label.
Customers will call the store when they are ready to pick up the orders.
The store employees will leave the store with the box of merchandise and the mobile tablet.
The store employee will recall the transactions on the mobile device and review the order with the customers.
The customers can then modify orders and request new items or changes to the contents.
If changes are needed, the store employee will go back into the store and replace/add items as appropriate and bring them out to the car.
The customer then pays for the order through credit cards only.
The store employee then leaves the products next to the customer for the customer to load.
Issues
Issue 1 - Incorrect pricing at the register
A store cashier reports that the pricing for a shirt that is listed as a clearance item should be lower. The cashier is not sure how the pricing was determined. The customer is an active student who belongs to a club and has a 20 percent discount coupon from a fundraiser event.
Issue 2 - Previous POS system transaction inconsistencies
Previous POS transactions are being uploaded to Dynamics 365 Commerce.
The transaction imports have not been tested. You observe issues with the data. The import files need corrections.
NEW QUESTION 48
A company produces medical compounds and sells the compounds at retail stores.
You must track the following information about the compounds:
the value and unit of measure for the concentration of active ingredients in the compound a compliance rating that describes how well the compound conforms to acceptable levels of byproducts You need to create fields to store the information on a sales order.
Which attribute types should you use? To answer, drag the appropriate attribute types to the correct requirements. Each attribute type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/attribute-attributegroups-lifecycle
NEW QUESTION 49
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents must be able to offer directed selling All agents must be able to change the sales price of an item during order entry All refunds must be applied to the account for the customer who made the purchase You need to configure call center functionality.
Solution: Create a call center and add User1 and User2 as channel users.
Create another call center and add User3 as a channel user.
For each call center select Set up and then Payment methods. Create a payment method and set the function to Normal.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-order-processing-options
NEW QUESTION 50
You need to configure functionality to help sales associates who are students interpret customer behavior analysis data.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 51
A company uses Dynamics 365 Commerce to process sales through its retail store channels.
You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.
What should you configure?
- A. customer total discount price group
- B. catalog price groups
- C. customer line discount price group
- D. loyalty price groups
Answer: B
NEW QUESTION 52
A company has a Dynamics 365 Commerce call center.
Continuity sales orders that are not yet fulfilled list a product that is no longer in stock You need to substitute a product on the orders.
What should you do?
- A. Extend continuity lines.
- B. Create continuity child orders.
- C. Update the continuity current event period.
- D. Run a continuity update batch job.
- E. Run continuity updates.
Answer: D
NEW QUESTION 53
You need to configure the system for the store inventory visibility requirements.
Which functions should you use?
- A. Synchronize orders job and the Product availability job in batch
- B. Synchronize orders job and the Post inventory job in batch
- C. Data distribution job and Synchronize orders job in batch
- D. Data distribution pull job and the Post inventory job in batch
- E. Validate store transactions job and the Post transactional statements job in batch
Answer: E
Explanation:
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Wingtip Toys sells toys made for children who are ages zero to 12 years old. The toys focus on science, technology, engineering, and mathematics (STEM) concepts.
The company has 200 retail stores globally. Several physical store sales locations exist, but the majority of sales are direct sales through independent contractors who sell to a close network of acquaintances. Sales representatives are non-salaried employees who are exclusively compensated through commissions.
NEW QUESTION 54
A company uses a Dynamics 365 Commerce call center.
You need to restrict which agents can perform price overrides. You must also set limits on the value of the overrides.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Assign a permission group to employees.
- B. Create a permission group and configure the allow price override to None Allowed.
- C. Configure override permissions with cost markup percentage values.
- D. Configure a price override hold code within the call center parameters.
- E. Enable order price control for the call center.
Answer: C,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-override-permissions
NEW QUESTION 55
A customer order is placed on hold by the system for potentially fraudulent activity.
You need to determine which aspect of the order caused it to be placed on hold.
What should you do?
- A. View the fraud details specified on the order hold for the order.
- B. View the hold reason code set on the order hold for the order.
- C. View the order holds report and filter on the fraud hold code and order number.
- D. View the fraud notes set on the order hold for the order.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-fraud-alerts
NEW QUESTION 56
You need to design the integration solution for stores that are not yet using Dynamics 365 Commerce.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/valid-checker
NEW QUESTION 57
A company uses Dynamics 365 Commerce.
The company wants to introduce the following scheme to reward customer loyalty and encourage repeat sales:
Customers must automatically be assigned a status of Silver, Gold, or Platinum based on the value of orders completed in the last 12 months.
Additional promotional discounts must be given based on customers' assigned status when they place new orders.
You need to configure the system to meet the requirements.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program
NEW QUESTION 58
You need to provide ecommerce developers with the required design standards that must be met for the ecommerce guidelines.
What should you use?
- A. Microsoft Trust Center
- B. Content Delivery Network
- C. Microsoft Accessibility Center
- D. docs.microsoft.com
- E. E-commerce site builder
Answer: D
NEW QUESTION 59
A company uses Dynamics 365 Commerce Modern POS across 100 stores.
Stores receive product deliveries directly from vendors. The stores use the inbound inventory operation within Modern POS to receive the orders into store inventory.
A store encounters the following error when trying to receive an order:
The quantity entered exceeds the over-delivery tolerance. The maximum total quantity you can receive for this product is '15'.
You need to resolve the issue and prevent it from happening again.
What should you do? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/pos-inbound-inventory-operation
NEW QUESTION 60
You are a Dynamics 365 Commerce consultant for a company.
The company has three retail channels: an online store, a retail store, and a call center.
The company requires customer orders to be available for pickup at its retail store. Sales orders for in-store pickup can be created in any retail channel.
You create a mode of delivery for customer pickups. You also create a fulfillment group.
Which retail channel should you select? To answer, drag the appropriate retail channels to the correct actions. Each retail channel may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/multiple-pickup-modes
NEW QUESTION 61
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MB-340 [Sep-2022] Newly Released] Exam Questions For You To Pass: https://actualtests.vceprep.com/MB-340-latest-vce-prep.html