Nokia SDM Certification - PS NSOP : SDM_2002001030 Exam Questions

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statements correctly describes Third Party Management?

A) Managing contracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.
B) Managing contracts and subcontracts undertaken with partner organizations in order to provide outsourced service delivery to the customer.
C) Managing contracts where they are essential with partner organizations in order to provide outsourced service delivery to the customer.
D) Managing essential contracts on behalf of the customer in order to provide the outsourced service delivery scope of services or to fully novate them.

2. What BEST describe the CM process?

A) Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.
B) Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.
C) Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.
D) Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.

3. What is the right timing to review the costs in a subcontractor contract?

A) When the contractor shows a bad performance.
B) When there is a change in the scope.
C) Only when the Customer pushes NSN to reduce costs.
D) Periodically or when Customer asks for price revisions.

4. In an NSN outsourced contract, which set of contractual exemptions regarding matters out of the control of NSN should be recommended?

A) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of the customers 3rd party SLA's to NSN's contractual SLA's
-
Performance/Capacity limitations due to lack of Capex Investment by the operator
B) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of NSN Internal OLA's to NSN's contractual SLA's
-
Performance/Capacity limitations arising caused by special holidays
C) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of the customers 3rd party SLA's to NSN's contractual SLA's
-Performance degradations caused by subcontractors
D) - Performance degradation caused by matters not approved by NSN
-Network downtime caused by Maintenance
-Issues due to misalignment of the customers third party SLA's to NSN's contractual SLA's
-
Performance/Capacity limitations arising caused by special holidays

5. Which statement is MOST complete in describing the Network Operations Business Manager role in an Outsourced delivery?

A) Management of the (G)NOC, Field Maintenance and Optimisation functions.
B) End to End management of the operated network according to the defined scope.
C) Management of the (G)NOC and Field Maintenance functions within the defined scope.
D) Management of the Resources, 3rd Parties and interfaces to other internal business lines.

Solutions: