Pegasystems Pega Certified System Architect (PCSA) 86V1 : PEGAPCSA86V1 Exam Questions

  • Exam Code: PEGAPCSA86V1
  • Exam Name: Pega Certified System Architect (PCSA) 86V1
  • Updated: Oct 01, 2026
  • Q&As: 89 Questions and Answers

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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

SectionWeightObjectives
User Experience16%- Configure controls, visibility, and layouts
- Localize content and enable accessibility
- Customize portals, dashboards, and views
- Set up repeating dynamic layouts
Security7%- Define authentication and authorization policies
- Assign roles and access groups
- Track changes and audit data access
Application Development12%- Scope projects and use estimation tools
- Manage rulesets, classes, and inheritance
- Configure unit testing and best practices
- Debug application errors and rule resolution
Reporting7%- Apply filters, columns, and sorting
- Understand Insights and reporting benefits
- Create and modify reports
Mobility5%- Configure mobile channels
- Use Pega Mobile Preview
- Optimize UI for mobile devices
Case Management28%- Configure service levels, goals, deadlines, and urgency
- Configure approvals, email notifications, and optional actions
- Design case lifecycle, stages, and statuses
- Manage child cases, pause/resume, and skip stages
- Route assignments to users, work groups, and queues
Data Modeling & Integration18%- Save and synchronize data with systems of record
- Configure validation rules and calculated values
- Manage data pages and sourced data
- Create properties, data types, and data transforms

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

Question #1

A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address .
How do you configure this requirement?

  • A. Add an alternate stage to the case life cycle to change the address.
  • B. Add a case-wide optional process to the case workflow to perform the address change.
  • C. Add a button to each assignment to present the customer with a form to submit a new address.
  • D. Add a case-wide optional action to the workflow for the address submission.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)

  • A. Reference the Validate rule on the CollectAccountlnformation flow action.
  • B. Reference the Edit Validate rule on the CollectAccountlnformation flow action.
  • C. Create a Validate rule to check the customer age.
  • D. Reference the Edit validate rule on the CollectAccountlnformation assignment.
  • E. Create and Edit Validate rule to check the customer age.
  • F. Reference the Validate rule on the CollectAccountlnformation assignment.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Question #3

How do you indicate the progress of a case towards resolution?

  • A. Update the case status on the appropriate steps.
  • B. Design intent-driven user interfaces.
  • C. Apply service levels to the assignment steps.
  • D. Configure a case notes field to capture progress information
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

  • A. Add a set of optional actions to the case workflow.
  • B. Add a button for each profile page to each assignment.
  • C. Add an optional process to the case workflow.
  • D. Add an alternate stage to the case life cycle.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Your online shopping application servers international customers. You need to define a data page that holds currency rates. All users accessing the application need to use the information. The Scope of this Page should be set to_______________.

  • A. Requestor
  • B. Node
  • C. Thread
  • D. Application
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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