Peoplecert ITIL Foundation (Version 5) : ITILFNDv5 Exam Questions

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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. Which activity has the purpose of developing, integrating, and testing digital products to transform designs into functional solutions?

A) Discover
B) Build
C) Operate
D) Support

2. What does sustainability assure in the context of a service or product?

A) The service will meet the agreed requirements
B) The service will continually meet requirements for environmental responsibility
C) The service delivers the required functionality to meet business needs
D) The service supports the performance of the consumer

3. Which guiding principle emphasizes understanding how all parts of an organization function together as an integrated system?

A) Keep it simple and practical
B) Think and work holistically
C) Focus on value
D) Progress iteratively with feedback

4. Identity the missing word in the following sentence
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed

A) services
B) organizations
C) relationships
D) outcomes

5. A good way to apply the ITIL guiding principle 'keep it simple and practical' is to:

A) Understand that fast does not mean incomplete
B) Re-use nothing from the current state
C) Communicate so that the audience will hear
D) Adopt a practice which is easy to follow

Solutions: