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CompTIA A+ Essentials (2009) Sample Questions:

1. A call logging process would be used by a technician in order to:

A) create records which enable user authentication.
B) identify common problems among many users.
C) assign the appropriate status level for the problem.
D) help maintain a balanced workload for the help desk technicians.

2. Which of the following display types is likely to draw the LEAST amount of power?

A) CRT
B) LCD
C) LED
D) Plasma

3. While accessing the Internet in an external environment (i.e. while traveling), a Windows 7 firewall should be set to which of the following?

A) Block incoming and outgoing connections
B) Block outgoing connections
C) Block incoming connections
D) Turned off or disabled

4. A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?

A) Replace the print heads.
B) Replace the toner cartridges.
C) Replace the fuser.
D) Replace the paper with thinner paper.

5. Which of the following is correct about differences in CAT5 and CAT6 connectors?

A) CAT6 supports three different wiring standards
B) CAT6 connectors are longer for better contact
C) CAT5 connectors have locking tabs
D) CAT5 and CAT6 use the same connectors

Solutions: