Avaya Contact Center Control Manager Implementation and Maintenance : 3302 Exam Questions

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. What arc three advantages of the Audit Server? (Choose three.)

A) abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)
B) the ability to rollback the CM administration
C) unlimited database entries
D) the ability to schedule delayed saves during maintenance hours
E) auditing to a single field level
F) the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of afailure

2. A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here.
Where can you change the port number to 5022 in ACCCM?

A) in the ACCCMLocation tab under CM
B) in the file NAV360_ProvisioningService.exe.config
C) in the cm Port SYS Params tab of the CFG tab
D) in the ACCCM CFG tab under CM

3. A customer is installing Avaya Contact Center Control Manager (ACCCM) with two locations and two Communication Managers (CM). The customer requires that the ACCCM controls the number ranges that are allowed to be configured for extensions on each CM.
Location 1 will be allowed extensions 1000-1999, and Location 2 will be allowed extensions
2000-2999.
Using ACCCM, how can this be configured?

A) Add twodial plans in ACCCM. Dial Plan1would be configured for ExtensionsRange1000-
1999, Range Management enabled. Dial Plan 2 would beconfigured for Extensions Range
2000-2999, Range Management enabled. Dial Plan 1 is assigned to Location 1 and Dial Plan 2 is assigned to Location 2.
B) Add two dial plans In ACCCM. DialPlan 1 would be configured for Extensions Range
1000-1999, In Range enabled. Dial (Man A would be configured for Extensions Range
2000-2999, In Range cabled. Dial Plan 1 is assigned to I oration 1 and Dial Plan 2 is assigned to Location 2.
C) Add one dial plan in ACCCM. The Dial Plan would be configured for Extensions Range
1000-2999,Range Managementenabled. The Dial Plan is assigned to Location 1 and to Location 2.
D) Add one dial plan in ACCCM. The Dial Plan would be configured forExtensions Range
1000-2999, In Rangeenabled. The Dial Plan is assigned toLocation1 and to Locution 2.

4. During Installation of Avaya Contact Center Control Manager (ACCCM), the installer did not have access to the license and elected to continue with the installation and install the file at a later time. The installer selected the default directories on a Windows 2008 R2 64- bit server.
Once the license is obtained, which two methods can he used to install the license?
(Choose two.)

A) Copy the file to C:\ProgramFiles (x86)\Avaya\Avaya Contact Center Control Manager\Services\License Server directory.
B) Rerun the Installation and select the option to install the license file.
C) Copy the file to C:\Program Files\Avaya\Avaya Contact Center Control Manager\Services\License Server directory.
D) Copy the file to the C:\Wlndows\systom32directory.
E) Copy the file to C:\Program Files(x86)\Avaya\Avaya Contact Center Control Manager\Web\LicenseServer directory.

5. The customer has Installed Avaya Contact Center Control Manager (ACCCM) and will be using ACCCM to manage their Avaya Quality Monitoring (QM) server.
Which database does the ACCCM connector log into on the QM server?

A) witness
B) ws_portal
C) ws_er
D) CRN_CS

Solutions: