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NEW QUESTION # 55
The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client's business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements.
Which technique is being used?
- A. Delphi technique
- B. Brainstorming
- C. Idea and mind mapping
- D. Workshop sessions
Answer: D
NEW QUESTION # 56
After implementation of the product, the customer reports defects. What is the best course of action to take?
- A. Do nothing since the solution is now the responsibility of the operations manager.
- B. Compare reported defects with user acceptance test results.
- C. Involve the end users and plan a new round of acceptance tests to check the gaps.
- D. Escalate the issue to the project manager since the acceptance was given by the customer.
Answer: B
NEW QUESTION # 57
In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be reported.
What should the business analyst use?
- A. Work breakdown structure
- B. Context models
- C. Traceability matrix
- D. Configuration management system
Answer: D
NEW QUESTION # 58
The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation?
- A. Risk
- B. SWOT
- C. Gap
- D. Cost-benefit
Answer: D
Explanation:
Explanation
The business analyst must perform a cost-benefit analysis in order to complete the business case and arrive at a solid recommendation. A cost-benefit analysis is a technique that compares the costs and benefits of different options or alternatives for solving a business problem or achieving a business opportunity. A cost-benefit analysis helps to evaluate the return on investment (ROI), the net present value (NPV), and the payback period of each option, and to select the most optimal one based on the business value and the strategic alignment.
References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, page 10;
Business Analysis for Practitioners: A Practice Guide2, page 40.
NEW QUESTION # 59
A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?
- A. Prepare the requirements traceability matrix.
- B. Document how the relevant systems interact.
- C. Define how the solution will be evaluated.
- D. Draft a high-level data model.
Answer: C
NEW QUESTION # 60
When eliciting requirements, a good lime to consider using the interviewing method is when:
- A. assembling a requirements traceability matrix.
- B. attempting to obtain sign-off on requirements from stakeholders.
- C. there is not enough time to gather requirements from many different sources.
- D. there are communication challenges among stakeholders.
Answer: D
NEW QUESTION # 61
Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?
- A. Create a functional decomposition.
- B. Create a Delphi estimation.
- C. Create an interface analysis.
- D. Create a fishbone diagram.
Answer: D
Explanation:
Explanation
A fishbone diagram, also known as a cause-and-effect diagram or an Ishikawa diagram, is a tool that helps to identify and analyze the possible causes of a problem or an effect. It can help the business analyst to perform a root cause analysis in order to analyze and resolve the discrepancy identified through user acceptance testing.
A fishbone diagram has a structure that resembles a fish skeleton, with a head, a spine, and several branches.
The head represents the problem or the effect, the spine represents the main cause categories, and the branches represent the sub-causes or factors that contribute to the problem or the effect. By creating a fishbone diagram, the business analyst can brainstorm and organize the potential causes of the software flaw, and then investigate and verify the most likely root cause. A fishbone diagram can also help to communicate the findings and recommendations to the stakeholders and the development team. An interface analysis is a tool that helps to identify and describe the interactions and dependencies between different components or systems. It does not help to perform a root cause analysis in order to analyze and resolve the discrepancy identified through user acceptance testing, as it does not focus on the causes and effects of the problem. A Delphi estimation is a tool that helps to obtain a consensus among a group of experts on a complex or uncertain issue. It does not help to perform a root cause analysis in order to analyze and resolve the discrepancy identified through user acceptance testing, as it does not provide a systematic and structured way to identify and analyze the causes of the problem. A functional decomposition is a tool that helps to break down a complex system or process into smaller and simpler components or functions. It does not help to perform a root cause analysis in order to analyze and resolve the discrepancy identified through user acceptance testing, as it does not show the relationships and influences between the components or functions. : PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, PMI Guide to Business Analysis2, Business Analysis for Practitioners: A Practice Guide3, Root Cause Analysis: Definition, Examples & Methods | Tableau1
NEW QUESTION # 62
Which statement accurately depicts what changes can be made to requirements after they are baselined?
- A. Requirements cannot be changed once development begins.
- B. Requirements cannot be changed once user acceptance testing begins.
- C. Requirements can be changed through a defined process.
- D. Requirements can be changed only with sponsor approval.
Answer: C
Explanation:
The main output is the scope baseline, which consists of three documents; the scope statement (including both project and product requirements), the WBS(s), and the WBS dictionary. These are reviewed and upon approval, the scope baseline is created. Once that baseline has been approved, changes can only be made through a change control procedure. The scope baseline will be used to continually compare the actual results and work being done on the project to the original, approved scope.
NEW QUESTION # 63
A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?
- A. Work breakdown structure
- B. Requirements management plan
- C. Use cased
- D. Traceability matrix
Answer: B
NEW QUESTION # 64
Which statement accurately depicts what changes can be made to requirements after they are baselined?
- A. Requirements cannot be changed once development begins.
- B. Requirements cannot be changed once user acceptance testing begins.
- C. Requirements can be changed through a defined process.
- D. Requirements can be changed only with sponsor approval.
Answer: C
Explanation:
Explanation
Requirements baseline is the approved version of the requirements document that serves as a reference point for further changes. Requirements can be changed after they are baselined through a defined process that involves submitting a change request, analyzing the impact of the change, obtaining approval from the stakeholders, updating the requirements document, and communicating the change to the project team and other affected parties. Requirements can be changed at any stage of the project life cycle as long as they follow the defined process. References: = PMI Professional in Business Analysis (PMI-PBA)
Examination Content
Outline (2019), page 10; Business Analysis for Practitioners: A Practice Guide (2015), page 40.
NEW QUESTION # 65
A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline.
The business analyst has identified and invited key stakeholders to a requirements workshop.
However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end. the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?
- A. Prototyping
- B. Document analysis
- C. Surveys
- D. Decision tree
Answer: A
NEW QUESTION # 66
A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget.
What characteristics of the project are needed to determine the approach so that the business analyst can validate whether they will need to have a discussion about the budget?
- A. Decision on the type of models to be used
- B. Business analysis deliverables to be produced
- C. Selected project life cycle
- D. Type of elicitation activities to be conducted
Answer: B
NEW QUESTION # 67
A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example,Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company A will create project plans, schedule meetings, and provide meeting minutes.
In the scenario above, what is the role of the technical staff and testing team from Company A?
- A. Accountable
- B. Consult
- C. Inform
- D. Responsible
Answer: D
NEW QUESTION # 68
A few months into a project, the business analyst determines that the costs are exceeding the perceived benefits. The business analyst wants to address the possible risks of having to cancel the product.
Which of the following documents should be used?
- A. Business analysis plan
- B. Stakeholder impact matrix
- C. Project charter
- D. Business case
Answer: D
NEW QUESTION # 69
The test team is reviewing requirements that were written for Project A. They are having difficulty determining if the test results meet the project needs.
Which project artifact could the test team review to help identify acceptance criteria?
- A. RACI chart
- B. Use cases
- C. Project scope
- D. Delphi outcome
Answer: B
Explanation:
Explanation
A use case is a technique that describes how an actor interacts with a system to achieve a goal or perform a task. A use case consists of a main scenario and possible alternative scenarios that capture the normal, exceptional, and error flows of events. A use case can also include the acceptance criteria that specify the conditions that must be met for the use case to be successfully completed and accepted by the stakeholders.
The test team can review the use cases to help identify the acceptance criteria for the solution, as they provide a comprehensive and realistic view of the expected behavior and outcomes of the system. The test team can also use the use cases to design and execute test cases that verify and validate the functional requirements and acceptance criteria of the solution. : PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 99.
NEW QUESTION # 70
Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company B.
To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?
- A. Test case documentation
- B. Business use cases
- C. Clauses in the contract
- D. Application design documentation
Answer: C
NEW QUESTION # 71
An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?
- A. Impacts on requirements baseline
- B. Change control processes
- C. External dependencies
- D. Deliverables to be produced
Answer: A
NEW QUESTION # 72
A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?
- A. Process model
- B. Sequence diagram
- C. Data dictionary
- D. Configuration management system
Answer: D
NEW QUESTION # 73
A company is working on the next big release of their best-selling product. The requirements will be validated through in-person validation sessions. What would be the most viable technique to use in this scenario?
- A. A brainstorming session
- B. A use-case development session
- C. A review of the solution prototype
- D. A review of the previous version
Answer: A
NEW QUESTION # 74
A company wants to procure a tool to improve customer satisfaction and loyalty. Which of the following documents would provide basis for analyzing vendor products?
- A. Business case
- B. Project charter
- C. Storyboard
- D. Survey
Answer: B
NEW QUESTION # 75
A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline.
The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?
- A. Document analysis
- B. Surveys
- C. Prototyping
- D. Decision tree
Answer: D
NEW QUESTION # 76
Which of the following actions will contribute most to the success of the initial stage of the project?
- A. Define the acceptance criteria required during the acceptance phase.
- B. Document the requirements and obtain sign-off.
- C. Interview stakeholders to clearly define the problem.
- D. Establish the change control process of the project.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 77
A company is pleased with its delivered solution and reports thai it has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?
- A. Conduct a user survey.
- B. Ask the sponsor for feedback.
- C. Compare the results of day-m-the-life (DITL) testing and integration testing.
- D. Survey the project.
Answer: B
NEW QUESTION # 78
A business analyst captures an application's current limitations and consults with end users to identify new features for the next version. What can be used to analyze this information and determine project scope?
- A. Root cause analysis
- B. As-is process
- C. Capability table
- D. Requirements traceability matrix
Answer: B
Explanation:
Explanation/Reference: https://www.lucidchart.com/blog/as-is-process-analysis
NEW QUESTION # 79
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