Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2 Exam Questions

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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?

A) Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
B) Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
C) Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
D) Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.

2. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) IP Office SCN
B) None
C) QSIG-B
D) H.450
E) QSIG-A

3. A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)

A) Configure the backup settings on the VoiceMail Pro server.
B) Map a drive to an available network share.
C) Select the UNC share as the destination on the VoiceMail Pro server.
D) Create a network share with permissions to store backups.
E) Select the mapped drive as the destination on the VoiceMail Pro server.

4. Which function does the Primary Site Specific Option Number (SSON) perform in the IP Office?

A) This sets the DiffServ Code Point (DSCP) setting applied to VoIP calls
B) This sets the ports used by the IP Office for the Real Time Protocol (RTP).
C) This is part of the DHCP request for 4600 Series and 5600 Series IP phones.
D) This sets the DiffServ Settings for the Quality of Service mechanism (QoS) for VoIP calls.

5. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
C) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
D) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32

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