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Oracle 1Z1-1071 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Oracle Digital Assistant Essentials | 20% | - Provisioning and setup
- Skills and Digital Assistant overview
- Architecture and core components
|
| Dialog Flow Implementation | 25% | - FreeMarker template operations
- Entity resolution
- System and visual components
- Dialog flow navigation
|
| Backend Integration and Channels | 15% | - Multilingual support
- Supported channels and deployment
- Identity and service integration
- Custom components development
|
| Conversational AI, Intents and Entities | 25% | - Entity creation and usage
- NLP concepts and intent design
- Training and testing models
- Composite bag entities
|
| Conversation Design | 15% | - Validation loop avoidance
- Error handling and out-of-order messages
- Conversation flow and personality
|
Oracle Cloud Platform Data Management 2019 Associate Sample Questions:
Question 1
You are designing a skill for a railway company. You created a value list entity (StationEntity), which is the list of all possible train stations To resolve an intent (Routelnfolntent), you need to determine whether the user is asking for a route which is either to a station or from a station.
Which statement describes the most robust and efficient approach for extracting this information from the user input?
A. Add StationEntity to the Routelnfolntent intent and then update the training data with phrases beginning with "from".
B. Duplicate StationEntity. In one version, prefix all of the train station names with "to" and in the other prefix with "from". Then add both entities to the Routelnfolntent intent.
C. Create a value list entity called ToFromEntlty with values of "to" and "from" and with appropriate synonyms for each value. Create a value list called DirectionStation and add ToFromEntity and StationEntity to this. Then, add DirectionStation to the Routelnfolntent.
D. Create two derived entities based on StationEntity. In one entity, set the preceding phrase to "to" (along with any required synonyms). In the other entity, do the same but with the preceding phrase "from". Add both entities to the Routelnfolntent intent.
Question 2
For Agent Integration, you want the bot-user conversation history to become available to the called human agent. Select the configuration option you need to set to make this happen.
A. In the skill settings, switch the Skill Conversation logging option to "On".
B. Set the "convHistory" variable in the System.Agentinitiation component.
C. Set a custom property on the Service Cloud instance accessed by Oracle Digital Assistant.
D. This is controlled from Service Cloud and has to be turned on by setting a custom property.
Question 3
You have a skill for ordering pizzas. In your experience, you have found that 95% of your customers want a regular crust and just 5% prefer gluten-free crust. Because so few people are likely to want a gluten-free crust, you don't want to prompt for that option, but you do want to make it available.
Assuming you already have a composite bag entity that contains a PizzaCrust entity that has the values "regular" and "gluten free", what would be the simplest way to have your skill enable a user to order a pizza with a gluten-free crust without the skill prompting the user for that option?
A. In the composite bag, set the PizzaCrust entity item's Prompt for Value property to False. Then, once the the composite bag is resolved, check if the PizzaCrust entity has a value. If it doesn't, set its value to "regular".
B. Don't set a prompt for the PizzaCrust entity item and set the Out of Order Extraction property to True.
C. Don't set a prompt for the PizzaCrust entity item.
D. For the PizzaCrust entity item, set the Extract With property to reference an entity with the single value "gluten free".
Question 4
Which statement is true regarding the default implementation of out-of-order messages?
A. All variables referenced by the out-of-order-message action are cleared.
B. There is no default implementation for out-of-order messages.
C. In the default implementation, when an out-of-order message is detected the navigation continues with the state name associated with the out-of-order message action.
D. Navigation remains in the current state.
Question 5
Which two statements about skills are true?
A. Skills have dialog flows that you may configure to create conversation.
B. Skills can access back-end services.
C. Customers can only chat with skill when those skills managed by a digital assistant.
D. Skills always use natural languages processing (NLP).
Solutions:
Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: B,C |