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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?

A) Sourcing and procurement of goods and services.
B) Servicing customer needs across multiple channels.
C) Personalization and marketing across all channels
D) Selling and fulfillment across channels.

2. WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A) All direct channels including mobile touchpoints.
B) All direct channels.
C) Both direct and extended channels like social networks.
D) Web, mobile, callcenter, and in-store.

3. What are the key trends driving the Commerce space?

A) Customers want to simplify shopping by using one channel for a given transaction.
B) None of the above.
C) Customers expect highly personalized and rich interaction.
D) Businesses are becoming product-centric.

4. What product(s) from the IBM Sterling Configure Price Quote (CPQ) bundle are required to provide product configurator capabilities through a Web Channel?

A) The channel usage does not determine what products of the IBM Sterling CPQ bundle are needed.
B) IBM Sterling Configurator add-on to WebSphere Commerce.
C) IBM Sterling Configurator Order Management add-on.
D) All the products of the IBM Sterling CPQ bundle.

Solutions: