IBM M8010-238 Exam Questions : IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1

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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. How can you make Business flows configurable and adaptive in Order Management?

A) With customization.
B) With change request management.
C) By doing a value chain analysis.
D) By altering the process model.

2. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Retail Store
B) Call Center
C) Any combination of channels.
D) Field Sales

3. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Product Configurator
B) Global InventoryVisibility
C) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.
D) Pricing and Promotions
E) Marketing

4. WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A) All direct channels including mobile touchpoints.
B) All direct channels.
C) Both direct and extended channels like social networks.
D) Web, mobile, callcenter, and in-store.

Solutions: