Splunk SPLK-3002 Exam Questions : Splunk IT Service Intelligence Certified Admin

  • Exam Code: SPLK-3002
  • Exam Name: Splunk IT Service Intelligence Certified Admin
  • Updated: Oct 26, 2026
  • Q&As: 99 Questions and Answers

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The SPLK-3002 Exam is not a difficult certification by any means and can be attained with the help of practice exams. However, if you know nothing about Splunk or Splunk IT Service Intelligence, then taking this exam will be quite challenging for you. The material that is covered in the SPLK-3002 Exam is not difficult to understand as such, it's just that there are some concepts that need to be fully understood in order to pass the exam. There are many ways to prepare for a certification like the SPLK-3002 Exam. You can go through books, online courses and study guides. But most effective way of studying is through SPLK-3002 Dumps. The best way to prepare for a certification exam is by taking as many practice exams as possible.

Exam Format and Content

  • Passing score: 60%

  • Language: English

  • Exam Length: 53 Questions

  • Exam Format: Multiple choice questions

  • Exam Duration: 57 minutes

Splunk SPLK-3002 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Using Entities in KPI Searches
  • Templates and Dependencies
  • Use Templates to Manage Services
  • Define Dependencies Between Services
Topic 2
  • Managing Notable Events
  • Define Key Notable Events Terms and their Relationships
  • Describe Examples of Multi-KPI Alerts
Topic 3
  • Create KPIs with Static and Adaptive Thresholds
  • Use Time Policies to Define Flexible Thresholds
  • Entities and Modules, Importing Entities
Topic 4
  • Define Multi KPI Alerts
  • Manage Notable Event Storage
  • Aggregation Policies
  • Create New Aggregation Policies
Topic 5
  • Identify What ITSI Does
  • Describe Reasons for Using ITSI
  • Examine the ITSI User Interface
Topic 6
  • Create and Customize New Custom Deep Dives
  • Add and Configure Swim Lanes
  • Describe Effective Workflows for Troubleshooting
Topic 7
  • Use a Data Audit to Identify Service Key Performance Indicators
  • Use a Service Design to Implement Services in ITSI
  • Thresholds and Time Policies
Topic 8
  • Anomaly Detection
  • Enable Anomaly Detection
  • Work with Generated Anomaly Events
  • Correlation and Multi KPI Searches
  • Define New Correlation Searches
Topic 9
  • Given Customer Requirements, Plan an ITSI Implementation
  • Identify Site Entities
  • Data Audit and Base Searches

Reference: https://www.splunk.com/en_us/training/certification-track/splunk-itsi-certified-admin.html

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Splunk IT Service Intelligence Certified Admin Sample Questions:

Question #1

In Episode Review, what is the result of clicking an episode's Acknowledge button?

  • A. Assign the current user as owner.
  • B. Change status from New to Acknowledged and assign the current user as owner.
  • C. Change status from New to Acknowledged.
  • D. Change status from New to In Progress and assign the current user as owner.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for VCEPrep members. You can sign-up / login (it's free).

Question #2

What effects does the KPI importance weight of 11 have on the overall health score of a service?

  • A. Importance weight is unused for health scoring.
  • B. At least 10% of the KPIs will go critical.
  • C. It is a minimum health indicator KPI.
  • D. The service will go critical.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VCEPrep members. You can sign-up / login (it's free).

Question #3

Which of the following describes default deep dives?

  • A. Are auto-generated and can be accessed via the Service Analyzer.
  • B. Are manually generated and can be accessed via the Service Analyzer.
  • C. Include health scores of all services.
  • D. Include all KPIs of all services.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VCEPrep members. You can sign-up / login (it's free).

Question #4

When installing ITSI to support a Distributed Search Architecture, which of the following items apply?
(Choose all that apply.)

  • A. Copy SA-IndexCreation to the etc/apps directory on the index cluster master node.
  • B. Extract installer package into etc/apps directory of the cluster deployer node.
  • C. Copy SA-IndexCreation to all indexers.
  • D. Extract ITSI app package into etc/apps directory of search head.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for VCEPrep members. You can sign-up / login (it's free).

Question #5

How can Service Now incidents be created automatically when a Multi-KPI alert triggers? (select all that apply)

  • A. By linking Entities to Service-Now configuration items.
  • B. By creating a custom etc/apps/SA-lTOA/workflow_rules. conf
  • C. By editing the associated correlation search and specifying an alert action.
  • D. By creating a notable event aggregation policy with a SNOW incident action.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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