WGU Organizational-Behavior Exam Questions : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is true about the relationship between performance evaluation and motivation?

A) The relationship is strong for employees but weak for managers.
B) The relationship is strongest when employees know that traits are the criteria used for the evaluations.
C) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
D) The relationship does not depend on the perceptual process.

2. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and feedback
B) Direction and challenge
C) Specificity and encouragement
D) Challenge and encouragement

3. Which option defines organizational culture?

A) A method of stratifying the organization's target market
B) A unique system of shared organizational meaning
C) A human resources department program for recognizing diversity
D) A system of unique physical parameters that describes the organization

4. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

A) Compromise and superordinate goals
B) Confrontation and smoothing
C) Satisfying goals and smoothing
D) Smoothing and confrontation

5. What is a positive effect of a cohesive group?

A) Bringing heterogeneity to the process
B) Reducing group norm effect
C) Promoting value flexibility
D) Improving group productivity

Solutions: