HP HP2-H28 Exam Questions : Selling HP Printing and Computing Services

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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which service protects mobile workers in many parts of the world?

A) Accidental Travel Protection
B) Travel
C) Defective Media Retention
D) Mobility

2. What is the benefit offered by the Data Protection service?

A) Remotely deletes data from your device in event of theft
B) Detects viruses with remote support.
C) Encrypts data making it safe from hackers.
D) Keeps a backup of data in the cloud

3. A consumer purchases an HP Mini Notebook and wishes to have protection for accidental damage.
What service line groups would this fall under?

A) P6 Consumer Support
B) MN Consumer Support
C) 8W Value Services
D) R10 Consumer Support

4. Which statement is true about HP Services for Business Customers?

A) Post warranty service is ideal for customers that plan long periods of time between product replacements.
B) Travel and Accidental Damage Protection cannot be sold together.
C) Defective Media Retention service is available only for printers.
D) Preventative Maintenance Kit Replacement service for PCs is a good option to maintain hardware.

5. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners receive a percentage of the rebate payment on their sales.
B) Partners can have more interventions as HP can dispatch them to any existing customer,
C) Partners receive extra rebates on all HP equipment sold.
D) Partners get priority access to parts for repair,
E) Partners receive two funded headcount to join their sales team during first year.
F) Partners pay lower list prices on product line (only printer and computer) in scope

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