Avaya 6002-1 Exam Questions : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

  • Exam Code: 6002-1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Jul 15, 2026
  • Q&As: 69 Questions and Answers

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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- System monitoring and diagnostics
  • 1. Alarm management and logs analysis
    • 2. Fault isolation and recovery procedures
      Avaya Aura Communication Manager Architecture- System components and deployment models
      • 1. Communication Manager core functions
        • 2. Server and media gateway architecture
          Avaya Aura Messaging (CM Messaging)- Messaging system configuration
          • 1. Subscriber and mailbox management
            • 2. Voice messaging integration
              Implementation and Configuration- Initial system setup
              • 1. Class of service and permissions
                • 2. Dial plan configuration

                  Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

                  1. A user at a remote branch location is registered to a G450 media Gateway connected via processor Ethernet (PE) to a main communication manager in the core. The report that they are no longer able to place calls to users at the core
                  Which three procedures can be used to diagnose the source of problem? (Choose three)

                  A) Confirm that the registered field on the communication Manager Display media-gateway to Y.
                  B) Use the list survivable processor command to confirm that the survivable server is registered to the main communication manager.
                  C) Use the show MGC command on the media gateway to confirm the IP address of the PE enabled server at the core is administered as the primary controller of the media gateway.
                  D) Use the list registered -IP-station command on the communication manager to determine whether the user on the media gateway is registered.
                  E) Conform that the PE interface is active by executing the communication manager display processor Ethernet command and confirm that the allow H.248 Gateway field is set to Y.


                  2. Concerning the type of integration with communication manager, on the navigation pane, where us the communication manager messaging 6.0 application mentioned or configured?

                  A) Click integration type
                  B) Click Switch link administration, then switch link admin, and then switch integration type field
                  C) Click the switch link administration, and then switch type.
                  D) Click the system wide Messaging parameters, than switch integration type field.


                  3. An administrator has just installed a 9620 IP Phones on an existing system. The command change IP network-map is use to administer the phone into to network region 100. All other phones are in network region 1. Like all other 9620 phones on this system, this one successfully gets IP address information fro, the one DHCP server. However, the new phone fails to register with CM.
                  Which two statements describe the cause of the problem? (Choose two)

                  A) Neither PROCR nor CLANs were administered in network region 100
                  B) On the IP interface form, some one recently set the field "Allow H.323 registration" to 'n'
                  C) There are no Medpros or H.248 Media Gateways administered in network region 100
                  D) Network region 100 is not configured to communicate with other network regins


                  4. Which Ethernet port on S8800 server is for server duplication?

                  A) ETH0
                  B) ETH3
                  C) ETH1
                  D) ETH2


                  5. Which statement is true about duplex servers in CM 6.0?

                  A) The license for the survivable server is different than the license file of the main server
                  B) The main and all survivable servers require an authentication file
                  C) CM uses the high availability that system platform can now provide
                  D) The survivable remote Duplex template includes branch session ,manager


                  Solutions:

                  Question # 1
                  Answer: A,B,D
                  Question # 2
                  Answer: B
                  Question # 3
                  Answer: A,D
                  Question # 4
                  Answer: B
                  Question # 5
                  Answer: C

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